According to writer Shane Snow, most people are terrible at asking questions. His article provides insights that may be able to move your career, business, or organization forward.
- Good questions can move your business, organization, or career forward. They squeeze incremental value from interactions, the drops of which add up to reservoirs of insight. Of all the skills innovators can learn from journalists, the art of the expert Q&A is the most useful.
- We talk too much and accept bad answers (or worse, no answers). We’re too embarrassed to be direct, or we’re afraid of revealing our ignorance, so we throw softballs, hedge, and miss out on opportunities to grow.
- Don’t Ask Multiple-Choice Questions
- Don’t Fish
- Interject With Questions When Necessary
- Field Non-Answers By Reframing Questions Later
- Repeat Answers Back For Clarification Or More Detail
- Don’t Be Embarrassed
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